Data requests

Who this covers

Consigna holds consignors' names, emails, phone numbers and payout details — members of the public who left goods with the shop. Their items, sales and payouts hang off that record. If one of them asks what you hold, or asks to be removed, this page answers it.

1 · Subject access — export everything held

Their record, every item, every sale, every payout.

2 · Erasure — remove someone's identifying details

Their name, email, phone, payout method and notes are replaced with [removed], and any portal link they hold stops working.

The money history stays, and that is deliberate. Sales and payouts are the shop's accounting record — the split that was applied and the cash that left the till. Blanking them would falsify your own books to answer a request about personal data, and once the name is gone those rows no longer name the consignor.

Consigna refuses while the balance is anything but zero — erasing someone you still owe leaves money owed to a person you can no longer identify — and while they still have items for sale, because those goods belong to somebody.

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